Thank you for subscribing to Envyo Pro. We want you to be completely satisfied with your purchase. This refund policy outlines when and how you can request a refund.
All payments for Envyo Pro subscriptions are processed by Paddle, our Merchant of Record. Paddle handles all billing, taxes, and refund processing on our behalf.
You may request a full refund within 14 days of your initial purchase, no questions asked. This applies to both monthly and yearly plans.
To request a refund, you can:
Refunds are typically processed within 5-10 business days and will be returned to the original payment method.
After the 14-day refund window, we generally do not offer refunds for the current billing period. However, we may consider refunds on a case-by-case basis in the following situations:
You can cancel your subscription at any time from your dashboard. When you cancel:
The Envyo Free plan does not require any payment and is not subject to this refund policy. You can use the Free plan (A1 and A2 levels) indefinitely at no cost.
We may update this refund policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the service after changes constitutes acceptance of the revised policy.
If you have any questions about this refund policy, please contact us at support@envyo.app.